dbkk App Privacy Policy and Data Security

This page explains what information dbkk App collects, why it collects it, and how you can control it, all in plain language; the same rule applies when logging in from Dhaka or using bKash, Nagad, Rocket.

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Quick Summary of dbkk App Policy

Personal data in the dbkk App is kept only where necessary for your account, device, and security information; nothing unnecessary is stored

This policy takes effect from July 2026; you may separately exercise rights when using dbkk Login, dbkk Register, and dbkk APK

Data Protection

Data is stored with HTTPS, restricted access, and account verification

Cookie Control

Small cookies are used to remember sessions and preferences

User rights

You can view, correct inaccuracies, and delete in some cases

Data retention period

Retained for a limited time according to legal and support requirements

What information is

dbkk App requires several kinds of information; these are mainly for account, security, and to ensure proper device operation

  • Name, phone number, and login information
  • Device model, browser, and operating system
  • References to transactions related to bKash, Nagad, Rocket
  • Cookie ID, session token, and language preference

Many users in Dhaka and Chittagong keep their phone numbers updated for faster support, which makes verification easier during dbkk Login

How does the dbkk App use data?

Data is used for sign-in verification, keeping sessions active, and if security concerns arise from failed logins, the system may temporarily require additional verification

Your preferences are kept for Bengali interface, device settings, and notifications, so you don't have to set them up again on the same mobile

Three daily-use tasks

Account remains open

Incorrect login detected quickly

Bengali users' language preference is retained

Why cookies are used?

Without cookies, most sessions will keep breaking; dbkk App uses cookies so you don't have to re-enter your password

These are small text files that help keep login, security, and language preferences correct

Session Cookie

Keeps the login state temporarily

Preference cookie

Remembers Bengali language and interface settings

Security cookie

Helps detect abnormal activity

You can disable cookies from your browser settings, but some pages may load slowly

Is data shared with third parties?

dbkk App does not share data beyond what is needed to operate the service; only that portion goes to the payment processor and hosting partners

In Bangladesh, using bKash, Nagad, and Rocket may send limited references for transaction verification to ensure secure payments

When can data be shared?

In case of legal requests, fraud detection, or when information is needed by system support, sharing may be limited and no more information than necessary is provided

What are your rights in the dbkk App?

You can view your data, correct inaccuracies, and delete in some cases; if you have complaints or questions, the support team responds within a specified time

You can object to data processing; requests from Dhaka or other cities are treated the same

Right to rectification

You can change name, phone, or language preference

Deletion request

Data deletion can be requested unless prohibited by law

Data copy

You may request a copy of your account data

How long is data kept?

After usage ends, all data is not kept forever; a specific period is kept in accordance with necessity, law, and security audits

General account data is kept while active; some records of closed accounts may be retained longer for fraud investigations

If you want to close dbkk Login, first download your important data, then contact support; the time frame will be explained

Who to contact about privacy?

If you have questions about privacy, cookies, or data protection, contact dbkk directly; the Contact page makes reaching support easy

If you want to create a new account, see the dbkk Register page and use the link below if you need the APK file

If any changes occur, this policy page is updated first; information related to dbkk App, dbkk Login, and dbkk Download is also found there

dbkk APK download link

Short documentary

dbkk privacy summary screen
dbkk cookie settings panel
dbkk user rights request form
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